
By Robert Taylor, Customer Solutions Advisor
Long drives can be an exciting way to explore new places, but nothing disrupts a road trip faster than unexpected car trouble. Whether it’s a flat tire, engine issue, or simply running out of fuel, roadside emergencies can happen to anyone. With the right preparation and a few practical tips, you can handle these situations with confidence and ease. Here are some essential roadside assistance tips to ensure your travels are smooth, safe, and stress-free.
1. Keep Your Roadside Assistance Information Handy
Tip: Save your roadside assistance provider’s contact information in your phone, and keep a physical copy in your glove compartment. If you’re a member of an auto club, familiarize yourself with the benefits they offer and the contact details for emergency assistance. Having this info on hand will save valuable time in an emergency.
2. Perform a Pre-Trip Vehicle Inspection
Tip: A quick inspection before any long trip can help avoid breakdowns. Check your tire pressure, oil level, brake fluid, coolant, and windshield wipers. Ensure your lights and turn signals are functioning, and that your spare tire is in good condition. Addressing any minor issues before hitting the road can make a big difference in your travel experience.
3. Pack an Emergency Kit
Tip: Equip your vehicle with a roadside emergency kit that includes essentials like a first-aid kit, flashlight, jumper cables, reflective triangles, a multi-tool, blankets, and bottled water. Having these items on hand will help you handle minor issues and keep you comfortable while waiting for assistance if needed.
4. Know Your Location and Route
Tip: In the event of a breakdown, knowing your exact location can be a big help. Use GPS, mile markers, or nearby landmarks to describe your location accurately to your roadside assistance provider. If traveling through rural or less-familiar areas, familiarize yourself with the nearest towns or services along your route for added peace of mind.
5. Use Hazard Lights to Alert Other Drivers
Tip: If you encounter car trouble, turn on your hazard lights immediately to signal to other drivers that your vehicle is stopped or experiencing issues. This is especially crucial in low visibility conditions like fog, rain, or nighttime driving, as it alerts oncoming traffic and helps keep you safe.
6. Stay with Your Vehicle Whenever Possible
Tip: It’s generally safer to remain inside your vehicle if you’re stopped on the side of the road, especially on busy highways or in low-visibility conditions. Staying inside minimizes your exposure to oncoming traffic and keeps you protected. If you must exit, make sure it’s safe and wear reflective gear if available.
7. Avoid DIY Repairs on the Side of Busy Roads
Tip: While minor fixes like replacing a flat tire might be manageable, attempting complex repairs on the side of a busy road can be dangerous. If you’re unsure or don’t have the proper equipment, call for roadside assistance. Trained professionals can safely handle most repairs and will have your vehicle back on the road faster and more safely.
8. Conserve Your Phone Battery
Tip: Keep your phone charged before hitting the road, and consider carrying a car charger with you. In case of an emergency, your phone will be essential for calling roadside assistance, sharing your location, or looking up the nearest services. Reducing unnecessary phone usage can help conserve the battery while you wait.
9. Stay Calm and Patient
Tip: Roadside issues can be stressful, but staying calm will help you make better decisions. Practice deep breathing, listen to some calming music, or focus on a comforting activity like reading or listening to an audiobook. Maintaining a positive mindset helps you stay in control of the situation until help arrives.
10. Consider Investing in a Roadside Assistance Plan
Tip: A roadside assistance plan is a valuable investment for any driver. These plans typically cover services like towing, battery jumps, flat tire changes, lockout assistance, and emergency fuel delivery. Having a reliable provider on call ensures that if something does go wrong, you’re never left stranded.